A Crisp alternative for people who run several websites
Crisp prices each workspace, from $45 a month, with AI credits inside each plan. SupportVia puts several websites in one workspace, with one snippet and one sign-in, and each website answers from its own pages. Pro is $199 a month and is sized for up to 15 websites.
Try it on your own website
Free for 7 days or 50 AI conversations, no card needed. Live in about ten minutes.
How Crisp charges, as of October 2026
- Free: 2 seats, no AI credits.
- Mini: $45 a workspace a month, 4 seats, $5 of AI credits (about 90 automated conversations).
- Essentials: $95, 10 seats, $25 of AI credits (about 450).
- Plus: $295, 20 or more seats, $75 of AI credits (about 1,350).
- Extra seats $10 a month; the page leaves that price blank for Mini. 20% off Essentials or Plus for three extra workspaces. VAT not included.
As of October 2026. Prices change, so check the vendor’s own page before you decide. Sources: Crisp pricing, Crisp AI
Ten client websites, priced both ways
Say you look after ten small client websites, each with its own chat.
On Crisp, each website is its own workspace. Ten on Mini is 10 × $45 = $450 a month, with 4 seats and about 90 automated conversations in each: about 900 in all. Crisp’s 20% multi-workspace discount applies to Essentials and Plus, not Mini.
On SupportVia, Pro is $199 a month, with 1,500 AI conversations shared across its websites and unlimited teammates. It is sized for up to 15 websites; write to us to set it up, and tell us if your clients sit in separate workspaces.
Crisp has a free plan and more channels. The difference here is in the sign-ins, the subscriptions and the seats.
Each website gets its own look and knowledge
- One snippet for every website in a workspace. The chat takes the look of the website it’s on, and answers from that website’s knowledge.
- Each website has its own colors, logo, greeting, starter questions and company information.
- Q&As and notes can apply to one website or to all of them.
- Filter the inbox by website, and limit a teammate to the websites they look after.
- Share several workspaces with one person in one step, and switch between them with one sign-in.
- The database keeps each workspace’s data apart, and that’s tested through every route.
Crisp and SupportVia, side by side
| Question | Crisp | SupportVia |
|---|---|---|
| How it’s priced | Per workspace: Mini $45, Essentials $95, Plus $295 a month | Three plans: Starter $29, Growth $79, Pro $199 a month. Teammates included (2, 5, unlimited) |
| How the AI is charged | AI credits included in each plan; about 90, 450 or 1,350 automated conversations | AI conversations in the plan: 150, 500 or 1,500 a month. Past the allowance, new chats go to your team. Once we agree a limit with you, you can switch on extra AI conversations at $0.30 to $0.40 each, up to a monthly cap you set. Chats your team answers aren’t counted. Your own AI account works on every plan (up to 1,000 conversations a month on Starter, up to 5,000 on Growth and no monthly cap on Pro) and never uses your AI conversations |
| Handing the chat to a person | Shared inbox for your team | On every plan. The customer asks, the AI offers a person when nothing it knows covers the question, or an error sends the chat over. A note goes with it, and once a teammate replies the AI stops |
| Shows where an answer came from | Not covered by the pages we checked | Up to five “Read more” links under an answer, to the pages it used |
| Several websites | One workspace per subscription; 20% off three extra on Essentials or Plus | One snippet for every website in a workspace, each with its own look and knowledge. Plans are sized for up to 2, 5 or 15 websites; write to us to set yours up |
| Currency | Its pricing page lists dollars, VAT not included | US dollars or rupees (₹), plus taxes where they apply. Hosted in the United States |
| Free plan or trial | Free plan: 2 seats, no AI credits | 7 days or 50 AI conversations free, whichever comes first, no card. No free plan |
As of October 2026. Prices change, so check the vendor’s own page before you decide. Sources: Crisp pricing, Crisp AI
“Not covered by the pages we checked” means the vendor’s pages we read didn’t say, not that it can’t. Our guide to chatbots that give wrong answers sets out the rules behind SupportVia’s column.
How to switch from Crisp
- Start free and add your website. Check the import preview: what it kept, what it left out, and the logo and color it found.
- Ask the questions your customers ask in the playground. Nothing there is stored or counted. Add Q&As and notes for anything missing.
- Remove the Crisp code from your site and paste SupportVia’s one line in its place.
The install guides have the exact steps for WordPress, Shopify, Wix, Squarespace, Webflow and any other website. Your Crisp history stays with Crisp: SupportVia doesn’t import chats from other tools.
Choose Crisp if
- You want more channels than website chat in one inbox.
- You want a free plan for a site that doesn’t need AI.
Other Crisp alternatives
Other tools on this list that Crisp’s buyers often look at, as of October 2026. Each page has the figures and sources.
- Tidio: Live chat, an AI agent and automations, with a free plan.
- tawk.to: Free live chat with no limit on sites, answered by people.
- Chatbase: A bot built from your content, with a helpdesk from Basic.
- Intercom: Large support teams that need many channels.
- SiteGPT: A bot built from your website, priced by messages, with an inbox from Growth.
What SupportVia doesn’t do
- No channels beyond the chat on your website: no WhatsApp, Instagram, Messenger, SMS or email.
- No mobile app for your team. The inbox runs in the browser, with desktop alerts and the waiting count in the tab.
- No ticketing, tags, canned replies or assignment rules.
- No actions: the AI answers and hands over. It doesn’t book, refund or look up orders.
- No white label, reseller billing, custom domains or client-facing reports.
- No Zapier, webhooks or CRM sync. Leads stay in the inbox.
Crisp alternative: questions people ask
Can a teammate see only some websites?
Yes. Limit a teammate to the websites they look after, and they see only those websites’ chats. Roles are owner, admin and agent (inbox only).
Can websites share Q&As?
Yes, or keep them apart. Each Q&A and note can apply to one website or to all of them in the workspace.
Can clients have separate workspaces?
Yes. One person can belong to many workspaces, and you can share several with a teammate in one step. Write to us about how many websites your plan should cover.
Read next
Answer every customer. Start free today.
Add your website, check what it learned, and paste one line. Your team sees the first conversation in the inbox.