What AI support chat costs per answer: 8 tools compared (October 2026)
Per seat, per outcome, per resolution or per conversation: what eight AI support chat tools charged in October 2026, worked out at 100, 500 and 1,500 chats.
Updated 16 min read
Guides to AI chat for your website
What AI chat for a website costs, how it should hand over to your team, and how to keep it from saying something wrong.
What AI chat costs
Per seat, per outcome or per conversation: what the main tools charge, with worked totals.
Intercom Fin pricing, explained with worked examples
How Intercom charges for Fin: $0.99 per outcome on top of seats, what counts as an outcome, the minimum with another helpdesk, and worked monthly totals.
Updated 9 min read
Tidio pricing explained: plans, Lyro AI and what you really pay
Tidio’s plans as of October 2026, how Lyro AI conversations are billed apart from team chats, worked monthly totals, gotchas and when Tidio is good value.
8 min read
Handing the chat to a person
When the AI should step back, and what your team needs to see when it does.
Chatbot to human handoff: when it should happen and how to do it well
When a chatbot should hand the chat to a person, what the person needs to see, and how to stop the bot talking over your team. With a checklist and examples.
12 min read
Keeping answers right
Why chatbots get things wrong, and what to give one so it answers from your own pages.
Why your chatbot gives wrong answers, and how to stop it
Why AI chatbots invent prices and policies, and seven fixes: answer only from your pages, show sources, admit doubt, flag conflicts and hand over to people.
12 min read
How to train an AI chatbot on your website’s content
What an AI chatbot should read from your website, what to leave out, how to fill the gaps with Q&As, and how to keep answers current when your pages change.
11 min read
How to build a website FAQ chatbot that answers correctly
Turn your FAQ and pages into a website FAQ chatbot that answers correctly: how to write Q&As it can find, test it with 25 questions, and when to hand off.
11 min read
Tools compared
Side-by-side looks at the tools small teams choose between.
7 AI chatbots with human handoff, compared
Seven AI website chatbots that hand the chat to a person, compared on when they hand over, what your team sees and what the AI costs, as of October 2026.
Updated 13 min read
Chatbase vs Tidio: a bot builder or a live chat suite?
Chatbase vs Tidio, as of October 2026: a bot builder and a live chat suite compared on price, how AI is metered, handoff to people and who each one suits.
8 min read
Tidio vs Crisp: which one fits your team?
Tidio and Crisp side by side, as of October 2026: how each prices seats and AI, what each AI agent does, who each suits, and a third option for website chat.
11 min read
Tidio vs Intercom: which one fits your support team?
Tidio vs Intercom, as of October 2026: how each prices plans and seats, how Lyro and Fin are billed, handoff to your team, setup, and who each one suits.
10 min read
To see what it does for a business like yours, read AI chatbot for small business websites or see how the AI chatbot for your website works.
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