Live chat for multiple websites, from one place
SupportVia runs live chat for multiple websites from one place: one snippet serves every website in a workspace, and each website keeps its own look and answers from its own pages. Your team works from one inbox, filtered by website, and the AI hands a chat to a person when a customer asks or it isn’t sure. Plans start at $29 a month.
Free for 7 days or 50 AI conversations. No card needed. Live in about ten minutes.
- Customer: What’s your returns window?
- Northwind Goods: You can return unused items within 30 days of delivery. (Read more: Returns policy)
- Customer: Can I return something I bought on your other store here?
- Northwind Goods: I’m not sure about that. Want me to get someone from the team?
The same question, each website’s own answer
Run two shops with different returns rules, or a brand per region, and customers ask both the same things. Each website answers from its own pages.
What’s your returns window? (on the first shop)
30 days, from the first shop’s returns policy.
Answer links to: Returns policy
What’s your returns window? (on the second shop)
14 days, from the second shop’s own returns page.
Answer links to: Returns
How do I contact you?
Each website gives the email, phone and address on its own contact page.
Answer links to: Contact
How one snippet knows which website it’s on
An AI chatbot for multiple websites needs to know which site it’s on. You paste the same snippet on every website in a workspace. The chat takes the look of the website whose page it’s on (its name, logo, color, greeting and starter questions), and the AI answers from that website’s knowledge.
The chat runs only on the domains you’ve added, and their subdomains, such as www or shop. Paste the snippet on any other site and it stays hidden. The install guide for any website has the steps.
Knowledge for one website, or for all of them
Each website’s pages are imported and kept for that website. Q&As and notes can apply to one website or to all of them. Write your delivery partner’s tracking link once for every site, and each site’s returns rule only on its own.
One inbox, filtered by website
Every chat from every website lands in one shared inbox for multiple websites, with folders for the chats that need a human, your own open chats, the ones the AI is answering, leads and closed chats. Filter the inbox by website to see one site’s chats.
Teammates can be limited to some websites. Your team for one brand sees that brand’s chats, and nobody else’s.
How many websites each plan covers
| Plan | A month | AI conversations | Websites | Teammates |
|---|---|---|---|---|
| Starter | $29 | 150 | 2 | 2 |
| Growth | $79 | 500 | 5 | 5 |
| Pro | $199 | 1,500 | 15 | No limit |
Prices are in US dollars or rupees (₹), plus taxes where they apply. These are the published plans. Need more websites? Write to us. See the pricing page for the rest.
Questions about live chat for multiple websites
Can each website have its own colors?
Yes. Each website has its own name, logo, color, greeting, starter questions, corner and light or dark theme. The one snippet picks up the right look on each site.
Can each website use a different language?
The chat’s own words (buttons, status line and form) can be set per website in eight languages, or “auto” to match the visitor’s browser. The AI answers from that website’s pages, and its search is tuned for English.
Do I get separate numbers for each website?
Yes. Each website shows its chats and leads in the last 30 days, and the AI agent overview breaks its conversations and handoffs down by website.
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Add your website, check what it learned, and paste one line. Your team sees the first conversation in the inbox.